Privacy Policy

Last updated: 6/09/2025

At MS Bike Doctor, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our services.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, and address when you book a service or contact us.
  • Vehicle Information: Details about your motorcycle, including make, model, and service history.
  • Payment Information: Credit/debit card details or other payment information for processing transactions.
  • Usage Data: Information about how you interact with our website, such as IP address, browser type, and pages visited.

2. How We Use Your Information

We use your information for the following purposes:

  • To provide and manage our services, including repairs, maintenance, and pickup/dropoff.
  • To process payments and send invoices.
  • To communicate with you about appointments, updates, and promotions.
  • To improve our website and services based on your feedback and usage patterns.
  • To comply with legal obligations and protect our rights.

3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with:

  • Service Providers: Third-party vendors who assist us in providing services (e.g., payment processors).
  • Legal Authorities: When required by law or to protect our rights and safety.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner.

4. Data Security

We implement industry-standard security measures to protect your information from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure.

5. Your Rights

You have the right to:

  • Access, update, or delete your personal information.
  • Opt-out of receiving promotional communications.
  • Request a copy of the data we hold about you.

6. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Phone: +91 9182600763